Ans: Navigate to Book Now option from our Home page, Select the number of products in the appropriate category
like (Wash + Fold) or (Wash + Iron), Discounts will be applied automatically during checkout if applicable. Submit your necessary details for creating your account and proceed to check out with PayUmoney our trusted payment partner… Once payment is completed you can navigate to My Account section to check your Order History. You will also receive a confirmation message in your registered mail id from Creeze after successful payment..
Alternatively, you can navigate to the “Simple Pickup Request” option, submit your necessary details in the form and Creeze rider will come to pick up. No advance payment is required for this...
Ans:There could be 2 scenarios - The payment got authorized by the bank but the communication of the same was not received by PayUmoney. In this case the customer's account will get debited by the bank. The payment status will be Initiated/Failed/Dropped. You receive a confirmation from the bank later and then we initiate a refund for the payment to the customer's account. The payment didn't get authorized by the bank. In this case the customer's account will not be debited . The payment status will be Initiated/Failed/Dropped.
Ans: After placing our order online simply have your garments prepared! Your Creeze Rider will come to your doorstep to collect your garments.
Ans: We cover wide range of Khargapur and entire IIT kharagpur campus. The simplest approach to see whether we cover your territory is to download the mobile app or check our website for the latest updates.
Ans: Ans: We collect your garments from your doorsteps, clean them to an expert standard and get them back to all of you within 48 hours.
Ans: Try not to stress in case you're uncertain how your garments ought to be dealt with — we'll check the details for you and deal with everything.
Ans: We think it would be very helpful for you to arrange from the web or through the mobile app. Why not download Creeze app for Android now and give it a shot?
Ans: On the off chance that you can't locate a reasonable class in the application or online then it's best to contact Creeze Customer Care so we can let you know without a doubt.
Ans: Try not to stress, we have specialists at managing this circumstance! We'll generally do our best to ensure your garments are taken care with atmost care. On the off chance that there's any uncertainty or we can't discover, we'll give back the thing to you uncleansed so there's no possibility of harming to your things.
Ans: Almost all the garments are cleaned and washed in the Creeze warehouse
Ans: In the uncommon occasion that we get your garments and can't perfect them, we will contact you at the earliest opportunity.
Ans: Just call us our Creeze support desk we are always happy to help you...
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